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Fastest Growing MMO Launch In History?Follow

#52 Jan 05 2012 at 7:43 AM Rating: Good
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idiggory, King of Bards wrote:
I've seen a substantial number of posts from people with your issues in Denmark. Honestly, I think Bioware is having a problem with your ISP (or your ISP is having a problem with BioWare, lol).


Yeah, turns out my ISP is having issues. Some other poster called them and they told him that it's on their end. They're working on fixing it, but don't know when it'll be done.

At least I can breathe a sigh of relief. I was afraid I would have to solve it on my end, which would require some phone calls, tracking down illusive network admins and all sorts of crap.
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#53 Jan 05 2012 at 7:59 AM Rating: Good
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Its nice when they admit it.

We had the same trouble with Virgin last year when they downrated WoW traffic as "peer-to-peer" and traffic managed it into 1000ms unplayability at peak times. It took a lot of pressure before they relented.

And there was never any outright admission or apology.
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#54 Jan 05 2012 at 10:23 AM Rating: Good
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It's great that you finally know what the problem is. I HATE when you are caught between multiple companies, and don't know who you should be bitching at.

Especially if you might have to call your ISP. They really need a "press four if you know anything about computers" option. "No, I don't need to try resetting my router. Yes, I already did that. Omg, move on."
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#55 Jan 05 2012 at 5:59 PM Rating: Good
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Turns out it might not be the ISP after all.

I'm ready to Force Choke someone if I don't figure out what's causing it soon. To complicate things, I noticed today that refreshing my browser window (F5) would clear a lagspike.

Like, I don't even know what's going on anymore. I hate it when something's not working and I can't fix it myself. Means you have to get others to do it and that sh*t always ends in tears.

Time to find the network admin and ask him about ports and stuff, just so I can tell the ISP that I've tried all that when they suggest it. I just don't think it's anything on our end since other games play just fine over the net. It smells like a bad hub somewhere on the line, but I have no idea.

UGH! Smiley: mad
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#56 Jan 05 2012 at 6:46 PM Rating: Good
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I'm ready to Force Choke someone if I don't figure out what's causing it soon. To complicate things, I noticed today that refreshing my browser window (F5) would clear a lagspike.


I don't know if that's good evidence. Because this has worked for me in the past when WoW was lagging.
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#57 Jan 05 2012 at 7:38 PM Rating: Good
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They need to invent some smarter internet one of these days.
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#58 Jan 06 2012 at 2:20 AM Rating: Decent
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idiggory, King of Bards wrote:
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Half the time I hit a SWarr ability or a BH one in pvp (oddly the BH works fine out of pvp) it doesn't work but uses the GCD. Not fun for a tank who relies on getting shields up.


Out of curiosity, are you positive it doesn't work? I sometimes find that the visuals on my abilities don't fire, but they do actually execute.


No, it is an actual bug. And the worse thing is it's tied to certain animations, and gets infinitely worse for a tank. The higher your defense/avoidance goes, the more you start pulling out those animations and the more you run into the "ability hit, fired, but no effect".

As a Sith Sorcerer it isn't really that big of an issue either doing damage or healing. As a Sith Warrior though with a decent set of gear for tanking, you're going to run into this constantly.

It's a gigantic issue that Bioware has stated they're aware of and are taking steps to address it. And, to me, it'll be their biggest problem with the game if they can't fix it in a timely manner. Questing is great, crafting's fairly in depth in terms of REing, and the story all over is really well done... but none of that matters if the character responsiveness in combat is utterly horrible because of ability queue issues.

Combat being unresponsive to what I input is why I couldn't tolerate Everquest II, LotRO, or FFXIV. It doesn't matter what other bells and whistles the games may have because if combat isn't as fluid as possible (as it's, you know, probably 85% of what you do in the game) then it's not worth my time.
#59 Jan 06 2012 at 3:05 AM Rating: Good
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There was another rapidly patched bug last night.

You know they said they fixed the bug with commendations in the post going into inventory instead of currency?

Well they did but instead they didn't disappear from the mail. This made it possible to take the same commendation multiple times. I have to wonder how many people did that all evening and ended up with massive injections of cash into the economy from vendored lockboxes.

As a software developer I am both impressed and worried by the speed at which they are patching. The failure of a transaction such as removing a currency from the mail feels more like a design flaw than a glitch. The fact that a fix can go so wrong also indicates shortcuts in testing. It wasn't a big bug but the fix may have made a large hole in the integrity of the economy.

And the 9000 errors continued to disconnect us while playing. This may not be their fault and I do suspect our ISP. However disconnects do happen and recovery could be better. We were in the middle of an instanced heroic and on reconnection we were each dropped back into the instance. It was my instance so I was fine but my son got dropped into the middle of his very own fresh instance full of mobs and was promptly killed.

I know that WoW used to have these problems and they overcame them but the trouble is that SW:TOR is not going to be judged by how WoW was at launch but by the difference in what people have come to expect and what they are experiencing in the game.

And this is not totally unfair. A new game has to come into the market to beat the existing king-o-the-heap not to beat it as it was 7 years ago. They have learned many lessons and do many things better than WoW.

I think they need to stabilise quickly. Some of these annoyances could easily be left to fully tested content patches rather than hotfixed on the fly which is leading to more problems.
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#60 Jan 06 2012 at 9:00 AM Rating: Excellent
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Everytime I get a 9000, I alt-tab and check my connection. Everytime, it has popped up as having limited connectivity. And the other computers show the same.

When I try to log back in afterwards (once the connection is restored), I generally get one 2500 error. I try again, and I'm good. I imagine the 2500 error is because I'm trying to connect to the server while it is still trying to log into my account (2500 is "Your account has been disconnected from...").

Quote:
And this is not totally unfair. A new game has to come into the market to beat the existing king-o-the-heap not to beat it as it was 7 years ago. They have learned many lessons and do many things better than WoW.


I completely disagree with you. I think it's extremely unfair to expect a launch game to be anywhere close to as stable as one who has been developing its live infrastructure for 7 years. Because that's the only thing they are having issues with, and they were always going to have issues. They aren't shooting to beat WoW 7 years ago, they are shooting to beat WoW now.

But, at the end of the day, there are some issues that are always going to persist. My quality of play, even with the occasional bug or animation lag, is WAY higher now than it has ever been in WoW.
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#61 Jan 06 2012 at 10:12 AM Rating: Good
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I don't think you understood me, or perhaps I wasn't clear enough.

I agree that the instability issues are an unknown for a game suddenly coming under major stress loading. I also blame my ISP or some other external agent for the disconnects. The fact that it happens to two computer side-by-side pretty much ensures it is not at their end.

Although server pops don't seem to be as high as they were they are going to have to grow into it and there will be teething problems. I accept that and I'm not criticising them for it.

What I was saying was not an unreasonable expectation is that they would have looked at how other games coped with disconnects - because they will happen - and come up with their own coping strategies.

At launch WoW didn't handle them too well. It was still a massive improvement on EQ's handling at the time. WoW improved and although it did have a patch of dumping you in different instances it mostly recovered and I've suffered from a bad connection enough times to know that it is pretty good now.

I'm talking about maintaining group, displaying the player as disconnected, preserving the instance ID etc. These are things that I would expect a new game to have taken on board at launch. Possibly they should have given them even more thought because there was bound to be some level of teething problem.

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#62 Jan 06 2012 at 10:20 AM Rating: Good
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I haven't even heard of any of those problems before now, so I doubt they are widespread.

And I was in two of the stress test weekends, where the discussion was mainly on glitches that popped up. Never saw them mentioned.
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#63 Jan 06 2012 at 10:52 AM Rating: Good
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idiggory, King of Bards wrote:
Everytime I get a 9000, I alt-tab and check my connection. Everytime, it has popped up as having limited connectivity. And the other computers show the same.


I ran a ping on www.swtor.com and www.google.com while playing, and I had a torrent running in the background as well (to see if it, as rumored, would prevent EC 9000), and I noticed that whenever I get a lagspike (timeout), my torrent would lose connection as well, but in ~30,000 pings (packets sent), I only lost one (1) packet to their site and none to Google.

I get the feeling that something is randomly dropping p2p connection and that the SWTOR connection runs via this.

Still don't have a clue what I'm going to say to the network admin once I find him, though. It's obviously not the firewall or I wouldn't be able to play at all. I'm guessing it's something with the ports, but Bioware wants me to open 20,000 ports to play. Good luck convincing a network admin that he needs to open a 20,000-port hole in the network.

Edit: Wish they'd just used the same damn ports as WoW or Rift or Warhammer Online. Between these four games, I'm probably looking at opening ALL the ports in the router.

Edited, Jan 6th 2012 5:55pm by Mazra
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