login screen just refreshes :(

#1 Mar 11 2012 at 12:33 AM Rating: Decent

Scholar

19 posts

tried updating java and flash
installed IE-9 and set security low and added website
ran it in admin

not sure what else to try =( was able to play perfect 6months ago before I took a break (did re install)

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#2 Mar 11 2012 at 2:50 AM Rating: Good

Xoie

Guru

514 posts

Silly question, but have you purchased a subscription?

FFXIV is pay to play as of January.

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#3 Mar 11 2012 at 7:16 AM Rating: Decent

violentcup

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19 posts

I paid the 9.99 for my one char and whatever the 3 dollars goes to. is there anything else? I remember 11 had a million little payments

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#4 Mar 11 2012 at 1:13 PM Rating: Good

Xoie

Guru

514 posts

Alright, well when you attempt to log in, and the screen just refreshes, there should be a message on the screen in red explaining why the log in failed (it's sometimes hard to see but it should be there). It's usually because your password was filled in incorrectly, but there may be other reasons, such as SE wants you to change your password on their billing web site due to what they call "suspicious log in activity." The red message should have the explanation you're looking for as to why you can't log in.

Edited, Mar 11th 2012 3:14pm by Xoie

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#5 Mar 13 2012 at 6:35 AM Rating: Decent

violentcup

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"*If you are using a security token, please also enter your One-Time Password." is the only red message. When I type in the wrong password it used to pop up a message saying something was entered incorrectly but I tried to do that just now and it doesnt even let me know I have done that. /cry

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#6 Mar 13 2012 at 8:07 AM Rating: Decent

violentcup

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19 posts

and I can get in fine from the website

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#7 Mar 13 2012 at 8:17 AM Rating: Good

violentcup

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